Mt Buller is the most accessible major alpine resort in Australia, just an easy and scenic three-hour drive north-east of Melbourne. On the slopes, Mt Buller has Victoria’s largest lift network of 20 lifts and more than 300 hectares of patrolled ski area, which offers you over 80km of ski runs. The mountain has a superb mix of terrain for skiers and boarders, from mellow runs for beginners all the way through to black diamonds for experts and thrill-seekers, not to mention the Koflers and Skyline terrain parks, and the ski/boarder cross-track (when applicable).

With Mt Buller’s average annual snow depth of more than 1.3 metres, bolstered by our state-of-the-art snowmaking infrastructure including two TechnoAlpin Snow Factories that produce snow at any temperature, take the stress out of that ‘will there be snow?’ question. Thanks to the Mt Buller Snow Guarantee on bookings, you also get that all-important insurance, and reassurance, when booking in your school group.

Our team are now taking bookings for the 2024 Snow Season, submit your booking request form today to secure dates for next season!

*New for 2024 – Check out Rockwire, running throughout the green season! For more information head to our website online here.

Requirements

School group pricing is only available to groups with a minimum of 10 students.

Students must be aged between 6 – 18 years old, and attend a bonafide educational institution. Bookings must be made at least 14 days prior to arrival, with payment being made in full no later than 7-days prior to arrival.

Lift Passes

Schools booking 4 & 5-Day Lift and Lesson products are eligible for a free afternoon* on the snow! (*From 1pm the day prior to the product start date). If you have chosen to rent with Buller Sports, you are able to pre-book rental collection from 12pm onwards.

New for 2024, 3 – 5-Day Lift and Lesson products include Twilight Skiing* Free of Charge! (*If the School camp falls across a Wednesday, or Saturday during peak season).

Note, Lift Passes are only available in combination with lessons for all School Students. Lift Only products are not available for students through our Schools offering.

Lessons

The Ski & Snowboard School conducts school group lessons at 8:30am, 10:00am*, 11:30am, 1:45pm and 3:15pm* daily. All lessons run for 1.5 hours.

Requested lesson times will be taken into consideration, but are not guaranteed. Final confirmation of lesson times will be made within 7-days prior to arrival.

*10:00am lessons are given to first-timers by priority. The 3:15 pm lessons are only available from 15th July – 1st of September.

For students to be assigned into School group lessons, we require at least eight (8) secondary students, or five (5) primary students of the same ability and discipline to form your own group.  School group lessons meet with your assigned instructors in the Village Square (unless advised otherwise). If your group size does not meet this minimum, your students will be incorporated into public lessons, or with other schools’ lessons.

NB: School Group Lessons are not available for children aged 6 and under.

Public ski lessons are conducted from Heli Flat (directly outside the front of the Ski & Snowboard School), with public snowboard lessons meeting at Altitude in the Village Square.

More information on your allocated lesson times will be confirmed with you closer to your arrival.

Rental Locations

Buller Holidays offers gear collection at two different rental locations, so you can choose a location that suits your School best. Rental package pricing includes rental hardware (boots, board/skis, poles/wrist guards, and a helmet), while snow-proof clothing may be added at an additional cost per person.

Buller Sports Mansfield – This large warehouse-sized store is ideal for large groups and day trips and allows your group to easily be fitted before heading up to the resort. A great option if you are staying off the mountain.

Buller Sports Central – Located centrally in the Village, this big on-mountain store is ideal for groups staying on the mountain or groups spending just one day on snow – pick up and drop off at the bottom of the Bourke Street run.

Note: Rental collection can be organised at other BS locations not listed below, please provide our team with at least 14 days notice from request. Locations include BS Merrijig (for groups staying at the Merrijig Motor Inn, or staying nearby), and BS Horsehill.

Ticket Collection

Lift passes and lesson tickets are to be collected and signed out by an authorised teacher or assistant from the Buller Holidays Office, located in the Village Ticket Office. Ticket collection at Buller Sports Mansfield is available on request and must be arranged at least a week prior to arrival.

Accommodation

Our team are to assist with sourcing accommodation options for School Groups on-mountain and booking off-mountain accommodation at Merrijig Motor Inn for groups wanting to organise a full package (Lift, Lesson, Rental, Meals, Accommodation and Transportation).

Rates begin at $110 per student, which includes a continental breakfast, dinner, and accommodation. Reach out to our team today for more information, or to secure your spot for 2024.

Lunch Options

The ABOM Restaurant can offer a seated lunch at $25 per person, through their Food Hall from 11:45am – 12:25pm, 12:30 – 1:10pm or 1:15 – 1:55pm* daily. *Please note that these times may change based on availability within peak periods.

ABOM Restaurant will be in contact to confirm timings and any dietary requirements once your booking is confirmed.

Resort Entry

To streamline the booking process we can include resort entry as a part of your booking.

Email a completed bus manifest to us, no later than 14 days prior to arrival, and we’ll book it in for you.  Alternatively, resort entry can be organised directly with the Resort Management Board, on 03 5777 7200.

There is plenty of information on resort entry, overnight stays and getting to Mt Buller online: https://www.mtbuller.com.au/Winter/plan-your-visit/getting-here

Changes To Your Booking

All changes must be submitted in writing no later than 7-days prior to your arrival.

Should any changes arise within 7 days, or throughout the School’s trip due to medical issues, we will offer a refund or credit for the individual’s unused snow products upon sighting of a valid medical certificate. All refund claims must be made within 14 days of the school’s departure.

Lesson changes are at the discretion of the School Groups coordinator, and may not be available during peak times.

Before Your Arrival

Prior to your arrival at Mt Buller, it is highly recommended to visit our website www.mtbuller.com.au for all the latest snow and weather conditions and to familiarise yourself. It is important students and teachers are prepared for the changing weather conditions that are common in an alpine environment.

You may also like to download the Mt Buller Live APP to your phone which is a handy resource for trail maps, live webcams, lift status, and emergency numbers.

We recommend your group bring the following items that are key to staying warm and dry.

• Sunscreen, and eye-wear (sunglasses or snow goggles)
• Water-resistant gloves, pants, and jacket
• Shoes or boots adequate for walking in the snow
• Thermals, hats, and beanies

Note: Due to hygiene reasons goggles or gloves are not available for hire.

Allow Plenty Of Time For Your Trip

The trip up to Mt Buller can take longer than expected due to traffic or weather, please allow extra time as the road conditions can vary depending on the weather and recent snowfall. For example, if there is heavy snow on the road it can add an extra 30-45 minutes (or more!) to the drive to the village.

To make the start of your visit less stressful we recommend allowing plenty of time for rental collection and arrival on the first day – it usually takes longer than you think to get everyone fitted and organised, so booking a later lesson time is a good idea.

Activities at Mt Buller

Mt Buller offers a range of different activities to entertain both students and teachers during your trip. These include the Mt Buller Airzone (trampoline park and rock climbing facility), National Alpine Museum, Mt Buller history hunt, a sculpture walk, snowshoe tours, a cinema, and a sports hall.

For more information head to our website http://www.mtbuller.com.au/Winter/events-activities/activities

Risk Management and Planning

Our Risk Management Policy is available to view online here.

1. Once you have chosen preferred dates, lesson times, and student/ teacher numbers, please download and complete in full the Schools Booking form – bullerholidays.com.au/school-and-group-bookings/ NB: Free of charge teachers are at a ratio of 1:8 for secondary students and 1:5 for primary students (lift, rental and lunch can be included for FOC teachers.)

Please ensure students’ full names, DOB’s, chosen discipline, ability level, and rental data (if renting through Buller Sports) are included on the booking form. We require this information to create a booking for you. If you are organising lunches through Buller Holidays, please complete the relevant sections in the booking form.

NB: During peak periods requested lesson times may not be available due to high demand. We recommend booking as early as possible to avoid disappointment.

It is important your students are allocated to the correct level, please use the below guide to determine students’ abilities:

2. After completing your booking form with all requested information please visit http://www.bullerholidays.com.au/school-and-group-bookings/school-snow-trip-application/ to submit your application, sign your terms and conditions, and upload your booking form. We cannot process your booking without this step.

• Once your booking has been processed, Buller Holidays will issue a confirmation letter via email.
• An invoice will be generated after confirmation of your booking; you can expect to receive the invoice within 2-3 business days after the confirmation email.
• The full booking amount must be received no later than seven (7) days prior to your arrival; if full payment is not received, your reserved lessons will be released and your booking cancelled.
• Buller Holidays will issue a final statement after the school’s departure to account for any changes made within the seven (7) days prior to and during the school’s snow trip.

1. EXCLUSION OF LIABILITY AND WAIVER OF YOUR RIGHT TO SUE

IMPORTANT – READ CAREFULLY – THESE CONDITIONS AFFECT AND RESTRICT YOUR LEGAL RIGHTS!

1.1 Buller Ski Lifts (the Supplier) offers you use of recreational services (Recreational Services) at the Resort on the Conditions. The Recreational Services are all services provided by the Supplier associated with the use of the snow slopes and the mountain for recreational activities including but not limited to skiing, snowboarding, tobogganing, mountain biking, via Ferrata, rock-climbing, hiking and sightseeing. The Recreational Services include, but are not limited to, the provision and operation of Ski Lifts, snowmaking, snow slope design, construction, maintenance and grooming, hazard assessment and mitigation, construction and maintenance of mountain bike trails and rock-climbing routes, skiing and snowboarding lessons, equipment rental, and the operation of the ski patrol.

You may accept this offer by purchasing a B-TAG, Ski Lift access product, using a B-TAG, topping up a B-TAG, hiring equipment from the Supplier, purchasing or participating in lessons offered by the Supplier or using or making use of any of the Recreational Services. If you do any of these things, you have accepted this offer and are bound by the Conditions.

1.2 Purchase of B-TAG and Daily Access

You must purchase a B-TAG and Ski Lift access product for the days on which you wish to ski, snowboard or mountain bike at the Resort. Prices are displayed at the Resort and on the Supplier’s website. If you rent equipment or enrol or participate in skiing or snowboarding lessons, you must also pay the applicable price. Even if you fail to purchase a B-TAG or to pay an applicable fee, if you use any of the facilities at the Resort or make use of any of the Recreational Services, by such use you agree to and will be bound by the Conditions.

1.3 Exclusion of Liability

The Supplier, its employees, directors and agents, are not liable to you, your dependents or legal representatives, for personal injury or death suffered by you due to the negligence, breach of contract or statute or statutory duty of the Supplier, including but not limited to any liability for Recreational Services not being rendered with due care and skill or not being reasonably fit for any purpose which you made known, expressly or by implication, to the Supplier or because they failed to achieve any result reasonably expected by you which you, expressly or by implication, made known to the Supplier or for breach of any other consumer guarantee of the Australian Consumer Law (Vic) or of the Australian Consumer Law (Cth).

1.4 Risk Warning and Waiver to Sue

You acknowledge that Recreational Services and associated recreational activities are dangerous with many risks and hazards and as a consequence personal injury (including serious personal injury) and sometimes death can occur and you assume and accept all such risks and hereby waive the right to sue the Supplier, its employees, directors and agents, for any personal injury or death suffered by you in any way whatsoever caused by or arising from your use of such services or your participation in such activities.

WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012

If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 are excluded, restricted or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you-

• are rendered with due care and skill; and
• are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
• might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by this form.

NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier’s part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2022 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

1.5 You must comply with the Alpine Responsibility Code and all signs or other directions of the Supplier. It may suspend or cancel your B-TAG and access to Recreational Services at the Resort in its absolute discretion for non-compliance with the Code, the Conditions, or for reckless or careless

1.6 You must carry your B-TAG in or on your ski jacket at all times on the snow slopes which must be presented to the Supplier’s agent upon

1.7 No B-TAG, access product or recreational service can be resold, transferred or altered in any manner. They are valid only for the dates purchased. The Supplier will not refund or replace any B-TAG if you suffer any illness or injury.

1.8 Purchases on Behalf of Another Person and Indemnity

If you purchase a B-TAG or access product or Recreational Service from the Supplier on behalf of another person, you make that purchase as the agent of that other person who is also bound by the Conditions and by using or making use of the Recreational Services, such person acknowledges and agrees to the Conditions as if that person had read clause 3 in its entirety and then made the purchase. You warrant that you have that person’s authority to so bind them, unless you purchase a B-TAG or access product or Recreational Service from the Supplier on behalf a child (under 18 years) in which case you agree to fully indemnify the Supplier for all loss and damage it may suffer due to any legal proceedings being brought by or on behalf of that child against the Supplier, its employees, directors and agents, for any personal injury or death suffered by that child caused by or arising from his/her use of Recreational Services or participation in recreational activities.

PRIVACY STATEMENT – See website www.mtbuller.com.au for privacy statement

General Conditions for School Snow Product Bookings

• School Group must comprise of at least 10 students, aged between 6 – 18 years inclusive, who attend a bonafide educational institute. School Snow Trips must be organized by an authorized employee of the School, or institute.
• All booking applications must be received by Buller Holidays no later than 14 days prior to arrival. This includes a completed booking form and a signed liability waiver.
• Full payment must be received no later than seven (7) days prior to arrival. Should payment not be received, products will not be delivered and reserved lesson times will be released.
• Extra teacher/assistant pricing is only applicable to a maximum quantity of five (5) per school trip, at a teacher-to-student ratio of 1:5. Should you exceed this maximum quantity and/or ratio, our regular onsite lift, lesson, and/or rental pricing will apply to those excess participants.
• All school groups must comply with the Alpine Responsibility Code. To download a copy and read our safety on the slopes recommendations, please visit mtbuller.com.au/Winter/snow-weather/safety-on-the-slopes

Snowsports Lessons

• All lessons are subject to availability.
• Lesson times are confirmed at the time of booking confirmation. Lesson times remain subject to change and will be re-confirmed prior to the school’s arrival by the Snow Sports Co-coordinator.
• Lesson changes will not be accepted within ten (10) days prior to the school’s arrival.
• Should additional lessons be requested, the Snow Sports School will endeavor to allocate the same instructor to the group, however, this cannot be guaranteed.
• School group lessons are only available to groups of at least eight (8) secondary students, or five (5) primary students, of the same ability and discipline. Should your students not meet these requirements, they will be allocated into public lessons.
• School group lessons are only available at 8:30am, 10:00am, 11:30am, 1:45pm. and 3:15pm. All standard School group lessons run for 1.5 hours. *During peak season only.
• All lesson start times are non-negotiable, instructors cannot extend your lessons should you be late.
• School Group Products and pricing are not available during the July Victorian School Holidays.
• During peak weekends, only the 8:30am and 1:45pm school group time slots will be available.
• Should any member of the school group require special assistance, this must be organised at least 14 days prior with the Snow Sports School.
• Extra lessons are at a per person, per lesson cost, and remain subject to availability.
• All instructors employed by the Mt Buller Ski & Snowboard School possess a valid working with Children’s Check.

Lift Passes and Lesson tickets

• All lift passes are non-transferable and cannot be resold. Lift passes offer full lift access to all running lifts at Mt Buller.
• Changes to lift and rental products will not be accepted within seven (7) days prior to the School’s arrival without a valid medical certificate.
• School groups receive FOC teachers at a ratio of 1:8 for secondary school students and 1:5 for primary school students. This extends to lift, rental, and lunches.
• Lift Passes are only available in combination with Lessons for all School Students.
• Lift and lesson tickets must be collected and signed out from the Buller Holidays office by a teacher or assistant accompanying the group. Lift and lesson tickets will not be signed out to individuals.

Payments, cancellations, and refunds

• All payments are to be made by Electronic Funds Transfer. Banking details will be included on your invoice.
• Lesson, rental, resort entry, and transport products:
  • Full payment of the balance owing is due as per the listed terms on the invoice. Should full payment not be received at least (7) days prior to the start date, the booking will be cancelled and reserved lessons released.
  • For amendments made within the seven (7) day period prior to arrival, the outstanding amount will be reconciled in an invoice to the school after the departure date.
  • Cancellations will be accepted up to 14 days prior to the Schools arrival. All requests must be provided to Buller Holidays in writing.
•  Accommodation:
  • Accommodation cancellations outside 14 days prior to arrival are eligible for a refund, less a 10% non-refundable deposit. Accommodation cancellations made within 14 days prior to arrival are non-refundable.

Recreational Services

• All Recreational Services are subject to availability.
• Recreational Services are confirmed at the time of booking confirmation. Recreational Services remain subject to change and will be re-confirmed prior to the school’s arrival by the Sports Co-coordinator.
• Recreational Services changes will not be accepted within ten (10) days prior to the school’s arrival.
• Recreational Services are only available to groups of at least ten (10) secondary students.
• Recreational Services start times are non-negotiable, Guides cannot extend your lessons should you be late.
• Should any member of the school group require special assistance, this must be organised at least 14 days prior with Buller Holidays.
• All Guides employed by the Recreational Service – Rockwire Mt Buller, possess a valid working with Children’s Check.
• School groups receive FOC teachers at a ratio of 1:10 for secondary school students.
• All recreational services are non-transferable and cannot be resold.

Buller Holidays:

Phone: (03) 5777 7555    Free call: 1800 BULLER
Email: schools@bullerholidays.com.au
Located: Village Ticket Office, Mt Buller Village
Website: www.bullerholidays.com.au

Mt Buller Website:

www.mtbuller.com.au

For all resort information and live updates on resort and snow conditions.

Ski & Snowboard School Group Supervisor:

Phone:   (03) 5777 7836
Email: greg.newman@skibuller.com.au

Ski Patrol:

Phone:   (03) 5777 7808

Medical Centre:

Phone:   (03) 5777 6185

Mt Buller Police:

Phone: (03) 5777 6172

Alpine Resort Management Board:

Phone: (03) 5777 7200

Victorian Interschools Snowsports Championship:

Phone: 1300 853 633
Website: www.vicinterschools.com.au